{"id":5959,"date":"2022-06-21T15:31:07","date_gmt":"2022-06-21T13:31:07","guid":{"rendered":"https:\/\/formatexia.com\/?page_id=5959"},"modified":"2022-10-17T15:17:08","modified_gmt":"2022-10-17T13:17:08","slug":"charte-de-deontologie","status":"publish","type":"page","link":"https:\/\/formatexia.com\/refonte\/charte-de-deontologie\/","title":{"rendered":"Charte de d\u00e9ontologie"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5959\" class=\"elementor elementor-5959\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-257486b5 elementor-section-stretched elementor-section-height-min-height site_banner elementor-section-full_width elementor-section-height-default elementor-section-items-middle elementor-invisible\" data-id=\"257486b5\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a6833ce\" data-id=\"1a6833ce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46fe4e8a elementor-widget elementor-widget-heading\" data-id=\"46fe4e8a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">CHARTE DE D\u00c9ONTOLOGIE<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e397840 elementor-widget elementor-widget-heading\" data-id=\"e397840\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Votre formation sur mesure<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53e625e5 elementor-widget elementor-widget-text-editor\" data-id=\"53e625e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u00ab\u00a0Formatexia\u00a0<strong>s&rsquo;engage \u00e0 respecter la charte de d\u00e9ontologie<\/strong> du secteur de la formation\u00a0\u00bb<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4fd72efc elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4fd72efc\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-504f7607\" data-id=\"504f7607\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3cb5107a elementor-widget elementor-widget-html\" data-id=\"3cb5107a\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<!-- Facebook Pixel Code -->\n<script>\n!function(f,b,e,v,n,t,s)\n{if(f.fbq)return;n=f.fbq=function(){n.callMethod?\nn.callMethod.apply(n,arguments):n.queue.push(arguments)};\nif(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';\nn.queue=[];t=b.createElement(e);t.async=!0;\nt.src=v;s=b.getElementsByTagName(e)[0];\ns.parentNode.insertBefore(t,s)}(window, document,'script',\n'https:\/\/connect.facebook.net\/en_US\/fbevents.js');\nfbq('init', '481131086804013');\nfbq('track', 'PageView');\n<\/script>\n<noscript><img height=\"1\" width=\"1\" style=\"display:none\"\nsrc=\"https:\/\/www.facebook.com\/tr?id=481131086804013&ev=PageView&noscript=1\"\n\/><\/noscript>\n<!-- End Facebook Pixel Code -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61bc2d75 elementor-view-stacked elementor-shape-circle elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"61bc2d75\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-handshake\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23327649 elementor-widget elementor-widget-heading\" data-id=\"23327649\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">NOTRE ENGAGEMENT<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5deb6b15 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5deb6b15\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38c1f6a4\" data-id=\"38c1f6a4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cc0be1b elementor-widget elementor-widget-text-editor\" data-id=\"6cc0be1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Dans le cadre de la vente de prestations \u00e9ligibles au Compte Personnel de Formation (CPF), Formatexia s&rsquo;engage \u00e0 respecter les 10 engagements suivants :<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29f4c0d1 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29f4c0d1\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2087ceff\" data-id=\"2087ceff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6abe09c2 elementor-widget elementor-widget-text-editor\" data-id=\"6abe09c2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #0993ad;\"><strong>01. &gt;<\/strong><\/span> <span class=\"s2\"><strong>Je suis titulaire de la certification Qualiopi<\/strong> comme condition pr\u00e9alable \u00e0 la promotion\u00a0et la vente de prestations \u00e9ligibles au CPF, \u00e0 compter du 1er janvier 2022<\/span><\/p><p><span style=\"color: #0993ad;\"><strong>02. &gt;<\/strong><\/span> Dans le cadre d\u2019une formation certifiante, je garantis que :<\/p><ul><li><strong>\u00a0Je suis propri\u00e9taire de la certification professionnelle vis\u00e9e ou je dispose de l\u2019accord\u00a0\u00e9crit de son propri\u00e9taire<\/strong><\/li><li>Je mets tout en oeuvre pour que l\u2019apprenant ayant suivi une formation certifiante au\u00a0sein de mon organisation soit en mesure de passer sa certification<\/li><\/ul><p><span style=\"color: #0993ad;\"><strong>03. &gt;<\/strong><\/span> Je pr\u00e9sente mon offre avec loyaut\u00e9, quel que soit le support de communication\u00a0(site web, mailing, d\u00e9marchage t\u00e9l\u00e9phonique, affichage, etc.), en m\u2019interdisant d\u2019attirer\u00a0ou d\u2019induire en erreur le consommateur par :<\/p><ul><li>La mise en \u00e9vidence d\u2019une pr\u00e9tendue gratuit\u00e9 de tout ou partie de la prestation<\/li><li>La mise en \u00e9vidence de cadeaux \u00e0 la client\u00e8le (ex : ordinateur, tablette, etc.)<\/li><li>Le non-respect des r\u00e8gles d\u2019utilisation de la marque, de la charte ou du logo\u00a0MonCompteFormation, en particulier par une exploitation sans rapport avec une offre\u00a0clairement identifi\u00e9e et effectivement \u00e9ligible au CPF<\/li><li>L\u2019usurpation de toute repr\u00e9sentation des pouvoirs publics (Marianne, logo minist\u00e9riel,\u00a0etc.) ou tout autre signe ou symbole institutionnel dans le seul but de faire na\u00eetre une\u00a0ambigu\u00eft\u00e9 sur mon identit\u00e9 r\u00e9elle<\/li><\/ul><p><span style=\"color: #0993ad;\"><strong>04. &gt;\u00a0<\/strong><\/span>Je maitrise le recours \u00e0 la sous-traitance dont je suis le garant quel qu\u2019en soit son objet\u00a0et en particulier :<\/p><ul><li>Je m\u2019interdis, et interdis \u00e0 tous mes partenaires, toute pratique agressive ou\u00a0trompeuse de d\u00e9marchage commercial<\/li><li>J\u2019interdis \u00e0 mon sous-traitant d\u2019avoir lui-m\u00eame recours \u00e0 la sous-traitance<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1de545bf\" data-id=\"1de545bf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-720d7ee8 elementor-widget elementor-widget-text-editor\" data-id=\"720d7ee8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #0993ad;\"><strong>05. &gt;\u00a0<\/strong><\/span><span class=\"s2\"><strong>Je fournis au consommateur toutes les garanties contre l\u2019usurpation\u00a0de son num\u00e9ro de S\u00e9curit\u00e9 sociale ou de son Compte personnel de\u00a0formation<\/strong> et je m\u2019interdis, en particulier, d\u2019usurper les identifiants d\u2019un tiers\u00a0pour utiliser son compte<\/span><\/p><p><span style=\"color: #0993ad;\"><strong>06. &gt;<\/strong><\/span> <span class=\"s2\"><strong>J\u2019informe au pr\u00e9alable des frais pris en charge par le Compte personnel de\u00a0formation <\/strong>et des \u00e9ventuels frais additionnels<\/span><\/p><p><span style=\"color: #0993ad;\"><strong>07. &gt;\u00a0<\/strong><\/span><strong>Je facilite la recherche sur MonCompteFormation en ne dupliquant pas les\u00a0actions similaires de mon catalogue<\/strong> dans le seul but d\u2019optimiser mon\u00a0positionnement dans le moteur de recherche dont la Caisse des d\u00e9p\u00f4ts et\u00a0consignations assure la neutralit\u00e9<\/p><p><span style=\"color: #0993ad;\"><strong>08. &gt;\u00a0<\/strong><\/span><strong>Je pr\u00e9vois des modalit\u00e9s d\u2019\u00e9valuation en amont de la formation<\/strong> pour\u00a0adapter le cas \u00e9ch\u00e9ant la prestation aux besoins de la personne<\/p><p><span style=\"color: #0993ad;\"><strong>09. &gt;\u00a0<\/strong><\/span>Dans le cadre d\u2019une action de formation en tout ou partie \u00e0 distance,\u00a0je garantis :<\/p><ul><li><strong>Une assistance technique et p\u00e9dagogique<\/strong> appropri\u00e9e pour<br \/>accompagner le b\u00e9n\u00e9ficiaire dans le d\u00e9roulement de son parcours<\/li><li>\u00a0<strong>Une information du b\u00e9n\u00e9ficiaire sur les activit\u00e9s p\u00e9dagogiques<\/strong> \u00e0<br \/>effectuer \u00e0 distance et leur dur\u00e9e moyenne<\/li><li><strong>Des \u00e9valuations<\/strong> qui jalonnent ou concluent l&rsquo;action de formation<\/li><\/ul><p><span style=\"color: #0993ad;\"><strong>10. &gt;\u00a0<\/strong><\/span><strong>Je propose \u00e0 tout client consommateur le recours amiable et gratuit au<\/strong>\u00a0<strong>service de la m\u00e9diation\u00a0<\/strong>de la consommation, en cas de litige<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-381d5343 elementor-widget elementor-widget-image\" data-id=\"381d5343\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"988\" src=\"https:\/\/formatexia.com\/refonte\/wp-content\/uploads\/2022\/06\/Macaron_Charte-de-deontologie-CPF-1-1024x988.png\" class=\"attachment-large size-large\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb89f24 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"6bb89f24\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/lesacteursdelacompetence.fr\/cpf-le-secteur-de-la-formation-se-dote-dune-charte-de-deontologie\/\" target=\"_blank\" class=\"elementor-button-link elementor-button elementor-size-sm elementor-animation-grow\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">En savoir plus<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CHARTE DE D\u00c9ONTOLOGIE Votre formation sur mesure \u00ab\u00a0Formatexia\u00a0s&rsquo;engage \u00e0 respecter la charte de d\u00e9ontologie du secteur de la formation\u00a0\u00bb NOTRE ENGAGEMENT Dans le cadre de la vente de prestations \u00e9ligibles au Compte Personnel de Formation (CPF), Formatexia s&rsquo;engage \u00e0 respecter les 10 engagements suivants : 01. &gt; Je suis titulaire de la certification Qualiopi comme &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/formatexia.com\/refonte\/charte-de-deontologie\/\"> <span class=\"screen-reader-text\">Charte de d\u00e9ontologie<\/span> Lire la suite\u00a0\u00bb<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5959","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/formatexia.com\/refonte\/wp-json\/wp\/v2\/pages\/5959","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/formatexia.com\/refonte\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/formatexia.com\/refonte\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/formatexia.com\/refonte\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/formatexia.com\/refonte\/wp-json\/wp\/v2\/comments?post=5959"}],"version-history":[{"count":22,"href":"https:\/\/formatexia.com\/refonte\/wp-json\/wp\/v2\/pages\/5959\/revisions"}],"predecessor-version":[{"id":6590,"href":"https:\/\/formatexia.com\/refonte\/wp-json\/wp\/v2\/pages\/5959\/revisions\/6590"}],"wp:attachment":[{"href":"https:\/\/formatexia.com\/refonte\/wp-json\/wp\/v2\/media?parent=5959"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}